Effective Date: April 21, 2026
Last Updated: April 21, 2026
Security Signal Devices, Inc., doing business as SSD Alarm ("SSD Alarm," "we," "us," or "our"), values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website at www.ssdalarm.com (the "Site") or interact with us.
This policy also describes your rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, "CCPA"), and how you may exercise those rights.
We may collect the following categories of personal information:
When you complete a contact form, request a quote, or make an appointment through our Site, we collect:
- Full name
- Email address
- Phone number
- City and zip code
- The content of your message
When you visit our Site, certain information may be collected automatically, including:
- IP address and device information — Our Site uses Google reCAPTCHA to protect against spam and abuse. Google reCAPTCHA may collect your IP address, browser type, hardware and software information, and interaction data. Google's use of this data is governed by the Google Privacy Policy.
- Geolocation data — On our Contact page, with your explicit permission through your browser's built-in prompt, we may access your approximate location to help you find the nearest SSD Alarm office. This data is not stored or retained.
Our Careers page embeds a third-party job application portal provided by Paycom. If you apply for a position, Paycom collects and processes your application data under its own privacy policy. We encourage you to review Paycom's Privacy Policy before submitting an application.
We use personal information for the following purposes:
- To respond to your inquiries, quote requests, and appointment requests
- To communicate with you about our products and services
- To protect the security of our Site (spam and bot prevention via reCAPTCHA)
- To help you locate your nearest SSD Alarm office
- To comply with legal obligations
We do not sell your personal information. We may share your personal information with:
- Service providers — We use Google reCAPTCHA and Google Maps, which receive limited data as described above. These services act as processors on our behalf or under their own privacy policies.
- Internal teams — Information you submit through our forms is sent via email to the appropriate SSD Alarm department to respond to your request.
- Legal requirements — We may disclose information if required by law, regulation, or legal process.
Our Site uses only functional cookies that are strictly necessary for the Site to operate, including:
- Anti-forgery token (XSRF-TOKEN) — A security cookie used to protect form submissions from cross-site request forgery attacks.
- Google reCAPTCHA cookies — Cookies set by Google to distinguish human users from bots and protect our forms from abuse.
We do not use analytics, advertising, or behavioral tracking cookies.
If you are a California resident, you have the following rights under the CCPA:
- Right to Know — You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purposes for collecting the information, and the categories of third parties with whom we share it.
- Right to Delete — You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
- Right to Correct — You have the right to request that we correct inaccurate personal information we maintain about you.
- Right to Opt-Out of Sale or Sharing — We do not sell or share your personal information for cross-context behavioral advertising. For more information, see our Do Not Sell or Share My Personal Information page.
- Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA rights.
To submit a request to know, delete, or correct your personal information, you may:
- Email us at privacy@ssdalarm.com
- Call us toll-free at 800-888-0444
We will verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf by providing written authorization. We will respond to verified requests within 45 days as required by the CCPA.
Information submitted through our contact, quote, and appointment forms is sent via email to our internal teams and is not stored in a database on our Site. We retain emails containing your information for as long as necessary to fulfill the purpose for which it was collected and to comply with our legal obligations.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure.
Our Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Security Signal Devices, Inc. (SSD Alarm)
- 1740 Lemon Street, Anaheim, CA 92801
- Phone: 800-888-0444
- Email: privacy@ssdalarm.com